Employment Opportunities

Why work at Income Tax Plus?

Income Tax Plus is a welcoming, people-focused workplace where you’re supported, valued, and encouraged to grow. Our team environment is positive, friendly, and built around helping each other succeed, because great service starts with happy employees. We are proud to be a Living Wage Employer, recognizing that fair pay builds stronger teams and stronger communities. In 2025, we were nominated for Employer of the Year at the LDCC Awards of Excellence, a reflection of the care we put into our workplace culture. With over 35 years in business, we offer stability, experience, and a reputation you can feel proud to be part of. It’s the kind of workplace where your personality, kindness, and reliability truly matter, and where you can enjoy coming to work every day.

Seasonal Receptionist

Seasonal | Mid-Feb to May 1st
Part-Time & Full-Time Positions | 6–44 hours/week
Daytime and/or Evening Shifts | Some Saturdays Required

$22.20 Hourly | On-Site Only

Applications open until January 15th 2026

What You’ll Do

Greet clients and provide exceptional front-line customer service
Handle document intake and organization
Collect signatures and payment
Answer phones and emails
Support tax preparers with administrative tasks
Maintain accuracy and professionalism in a fast-paced environment

Must-Haves

Excellent customer service skills
Strong attention to detail
Ability to stay calm and organized under pressure
Proficiency with computer programs and office software
Reliable, punctual, and able to work on-site
References required

Nice-to-Haves

A basic understanding of the Canadian income tax system
Admin or finance experience
Experience in the tax industry

If you’re friendly, reliable, and thrive in a fast-paced environment, we’d love to hear from you.

Apply Now - Receptionist

Client Communications Specialist

Seasonal | Mid-Feb to May 1st
30-44 hours/week

$22.20 Hourly | On-Site Only

Applications open until January 15th 2026

What You’ll Do

Answer incoming calls and direct them to the appropriate staff
Provide clear and friendly answers to client questions
Return calls and respond to emails in a timely manner
Share links, resources, and instructions with clients
Manage our virtual tax service intake process
Ensure accuracy and compliance when collecting digital signatures
Upload tax documents to a secure file sharing program
Operate a multi-line phone system and headset
Maintain professionalism under high call volume

Must-Haves

Excellent written and verbal communication
Strong computer proficiency and ability to multitask
Comfort operating a headset and multi-line telephone
Strong customer service focus

Nice-to-Haves

Experience in a call center
Experience in the tax or financial services industry

If you enjoy helping people and staying organized in a busy environment, this role is a great fit.

Apply Now - Communications Specialist

Seasonal Tax Preparer

Seasonal | Early-Feb to Mid-May
8-16 hours/week

Compensation based on experience | On-Site Only

Applications open until January 15th 2026

What You’ll Do

Prepare personal tax returns accurately and efficiently
Review client documents and ensure all information is accurate and complete
Communicate with clients as needed
Work independently while also contributing to a collaborative team

Requirements

Minimum 1 year of experience as a tax preparer
Excellent attention to detail
Strong understanding of personal tax return preparation
Ability to work both independently and as part of a team
Must work on-site (no remote option)

Compensation

Based on experience and proficiency. Open to employment or contract options.

Hours: Minimum 8 hours per week; up to 16 hours per week depending on workflow. This could be a full time position if the applicant is also willing to act in the role of seasonal receptionist.

Apply Now - Tax Preparer